Privacy and Cookies Policy

RYGAARD CREATIONS STORE - OFFICIAL PRIVACY AND COOKIES POLICY

LAST UPDATED: September, 2026.

RYGAARD CREATIONS Store ("We", "Us", or "Our") operates as a digital storefront hosted by Payhip Ltd ("Platform"). We are strictly committed to protecting, respecting, and safeguarding your privacy and personal data. This Privacy Policy outlines how we collect, use, process, store, and secure the personal data of customers ("You" or "Your") who purchase our Rygaard Brushes packs, individual brush assets, 3D Assets, or browse our storefront.

For the purposes of applicable global data protection laws—including the General Data Protection Regulation (GDPR), the UK Data Protection Act, and the Brazilian General Data Protection Law (LGPD)—RYGAARD CREATIONS Store acts as the Data Controller of your specific purchase records, and Payhip Ltd acts as the Data Processor handling the underlying hosting and infrastructure.

1 - INFORMATION WE COLLECT FROM YOU

When you visit our storefront, complete a transaction, register a member account, or interact with our services, certain information is automatically captured by our Platform or explicitly provided by you. This includes:

1.1. IDENTITY & CONTACT DATA:

Your full name, username, and email address. This information is mandatory and required to deliver your digital download links, create your secure member account area, and issue your unique commercial license certificates.

1.2. TRANSACTION & BILLING DATA:

Comprehensive details regarding the specific product variant, SKU, and license tier (Individual Commercial or Studio Commercial Tiers) you purchased, transaction timestamps, order numbers, payment confirmation tokens, and specific transaction values.

1.3. TECHNICAL & LOCATION DATA:

Your Internet Protocol (IP) address, geographic location (legally required for international tax, sales auditing, and VAT/GST verification purposes), browser type, operating system, and secure metadata logging your full download history (including precise timestamps, unique download tokens, device details, and the number of download attempts).

1.4. CORRESPONDENCE DATA:

If you contact us directly via the RYGAARD CREATIONS storefront contact form, external support ticketing, or our official administrative email, we retain a secure record of that communication and history to assist with your technical or licensing support requests.

2 - LAWFUL BASIS FOR PROCESSING YOUR DATA

We process your personal information strictly under the following legitimate legal frameworks mandated by global regulations:

2.1. PERFORMANCE OF A CONTRACT:

Processing your identity, contact, and billing transaction data is fundamentally necessary to fulfill our explicit contractual obligations to you—specifically, validating your financial transaction, delivering your purchased digital assets (regardless of file extension, including but not limited to .3dcpack, .penpack, .3b, .obj, .fbx, .gltf / .glb, .dae, .stl / .ply, .3ds, .psd, .png, .tga, .tiff / .tif, .exr / .hdr, or compressed .zip / .rar formats), hosting your member area, and generating your custom commercial license certificate.

2.2. LEGITIMATE INTEREST:

We process technical, network telemetry, and download history metrics under the framework of legitimate interest to aggressively protect our intellectual property against digital piracy, track and block unauthorized software distribution, verify license compliance, prevent corporate chargeback fraud, and maintain storefront network security.

2.3. LEGAL OBLIGATION:

We retain chronological transaction histories, localized IP addresses, and billing records to fully comply with local and international financial laws, accounting mandates, auditing requirements, and tax regulations (such as EU/UK VAT and cross-border digital sales compliance).

2.4. CONSENT:

If you affirmatively choose to opt-in by checking the subscription box for marketing updates, newsletters, or product alerts during checkout, we rely on your explicit consent to send you promotional emails, secret discount coupons, and asset optimization tutorials. You retain the absolute right to revoke this consent at any time.

3 - HOW WE USE YOUR PERSONAL DATA

We use the information collected from you strictly for the following operational and defensive purposes:

3.1. FULFILLMENT & ACCOUNT MANAGEMENT:

To deliver your digital assets, securely host your customer member area, distribute technical product updates, and maintain permanent internal records of your purchased commercial license tier.

3.2. FRAUD PREVENTION, DISPUTE RESOLUTION & SECURITY:

To closely monitor and log your download history (including the enforcement of platform download attempt limits) and to cross-reference network IP addresses and billing data. This data is explicitly used to prevent fraudulent transactions, block unauthorized asset leaks, and defend against bad-faith chargebacks or payment disputes.

3.3. MARKETING COMMUNICATION:

If you explicitly opt-in or subscribe to our mailing list during checkout, we use your registered email address to send promotional offers, exclusive discount coupons, and software tutorials. You retain the right to opt-out and unsubscribe at any moment.

4 - SHARING YOUR DATA WITH THIRD-PARTY SERVICES

We do not sell, rent, lease, or trade your personal information to third parties or marketing brokers. However, because our storefront runs on an automated global infrastructure, your data is shared with essential service providers who act as Data Processors under strict confidentiality terms:

4.1. PAYHIP LTD:

As our official storefront host, Payhip Ltd processes and stores your email address, billing records, download access logs, and member area data on their secure servers. You can view their full platform privacy terms at https://payhip.com.

4.2. STRIPE & PAYPAL:

RYGAARD CREATIONS Store does not directly collect, process, view, or store your credit card numbers, CVV codes, or bank account credentials. All financial transactions are processed entirely by Stripe or PayPal. These compliant gateways collect your billing details and return an encrypted payment confirmation token to us to unlock your delivery.

4.3. LEGAL DISCLOSURE & GATEWAY DISPUTES:

We reserve the absolute right to disclose your personal data, detailed transaction logs, download timestamps, and IP address records to legal authorities, law enforcement, or payment network operators (including Stripe, PayPal, and credit card issuers) if required by law or when strictly necessary to defend Rygaard Creations against fraudulent claims, such as unauthorized chargebacks and friendly fraud digital theft.

5 - DATA RETENTION AND SECURITY

5.1. RETENTION PERIOD:

We retain your contact information, technical metadata, and transaction logs permanently (lifetime retention) to guarantee your uninterrupted, continuous access to product files and to verify the legal validity of your studio or individual commercial license in the future. Statutory tax and accounting logs are retained for the legally mandated period required by international revenue authorities.

5.2. DATA SECURITY MEASURES:

All data processed by our storefront host (Payhip) and our payment gateways utilizes advanced Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption protocols. We strictly restrict administrative access to customer data exclusively to authorized personnel to prevent unauthorized data access, breaches, or leaks.

6 - YOUR GLOBAL PRIVACY RIGHTS (GDPR & LGPD COMPLIANCE)

Depending on your geographical location (such as residents of the European Union under GDPR, the United Kingdom under UK GDPR, or Brazil under LGPD), you possess specific, enforceable legal rights regarding your personal data. RYGAARD CREATIONS Store fully respects and guarantees the following protocols:

6.1. RIGHT OF ACCESS & CORRECTION:

You have the right to request a digital copy of the personal data we hold about you (such as your registered email address) and to request immediate modifications to correct any data inaccuracies.

6.2. RIGHT TO ERASURE ("RIGHT TO BE FORGOTTEN") & LICENSING CONSEQUENCES:

You may request that we permanently delete your customer data and close your store member account. PLEASE NOTE: Requesting the complete erasure of your transaction data will permanently erase your order history and lifetime access to the brushes pack from our database, making file recovery technically impossible. Consequently, this action will permanently revoke our ability to verify your commercial license, rendering any continued use of the assets an immediate copyright infringement.

6.3. RIGHT TO WITHDRAW CONSENT:

If you subscribed to our newsletter, you have the absolute right to withdraw your consent at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly.

6.4. EXERCISING YOUR RIGHTS:

To submit a formal privacy request or data access inquiry regarding your information, please contact the store administration. We will process and respond to valid requests within the legally required statutory timeframe.

7 - COOKIES AND TRACKING TECHNOLOGIES

7.1. PLATFORM COOKIES:

Because our store is hosted on Payhip, the storefront utilizes essential cookies and similar tracking technologies to function. These cookies are strictly necessary to manage your active shopping cart, secure your checkout flow via Stripe/PayPal, and maintain your active encrypted session within the secure member download area.

7.2. CONTROL:

You can configure your internet browser settings to refuse or delete these cookies. However, you acknowledge that disabling essential cookies may prevent the storefront from processing your order, validating your payment, or displaying your download buttons correctly.

8 - CHANGES TO THIS PRIVACY POLICY

8.1. POLICY UPDATES:

RYGAARD CREATIONS Store reserves the right to modify, alter, or update this Privacy Policy at any time to reflect changes in global legal mandates, security protocols, or platform upgrades. Any updates will be posted directly to this page with an updated "Last Updated" timestamp at the top of the document.

9 - GOVERNING LAW AND JURISDICTION

9.1. LEGAL COMPLIANCE:

This Privacy Policy shall be governed by, and construed in accordance with, international data protection standards and the laws of the creator's country/state of operation. Any disputes regarding privacy issues, data processing, or regulatory compliance shall be handled exclusively within the designated competent courts of the creator's jurisdiction.

For privacy-related inquiries, data access requests, or license verification matters, please contact the store administrator through the official RYGAARD CREATIONS storefront contact page.